Free shipping for all orders over $90! (Australia only)

FAQ


GENERAL

HOW DO I CANCEL AN ORDER?

All orders once placed are finalized and products are not able to edited or changed. Order cancellation requests will be considered, but are not guaranteed. Orders are shipped as quickly as possible and cannot be cancelled once they have been submitted. Once you have received your items, you may send them back for a refund as long as they are unopened and unused.

HOW DO I CONTACT CUSTOMER SERVICE?

You can contact one of our Lash Experts Monday – Friday between 9:00am – 5:00pm AEST at jaskirrilylashes@gmail.com or via phone at 0478 058 926

I’M INTERESTED IN DISTRIBUTING JAS KIRRILY LASHES, WHO SHOULD I CONTACT?

jaskirrilylashes@gmail.com or via phone at 0478 058 926

I’M INTERESTED IN BEING AN AFFILIATE WITH JAS KIRRILY LASHES, WHO SHOULD I CONTACT?

jaskirrilylashes@gmail.com or via phone at 0478 058 926

 

PRODUCT INFORMATION

 WHAT IS THE MOST DRAMATIC JAS KIRRILY LASH?

The most dramatic Jas Kirrily Lash style is “Thirsty” in our 6D Mink Collection. We recommend these lashes for the most glamorous and bold looks.

WHAT IS THE MOST NATURAL JAS KIRRILY LASH?

The most natural Lilly Lash style is “Luxe” in our Silk Collection. We recommend this lash for anyone new to wearing lashes or for an everyday look.

HOW DO I CARE FOR MY LILLY LASHES?

For information on how to apply, remove or care for your lashes check out our “Application & Care” page here https://jklashes.com/pages/application-care

HOW DO I APPLY MY JAS KIRRILY LASHES?

For information on how to apply, remove or care for your lashes check out our “Application & Care” page here https://jklashes.com/pages/application-care

HOW DO I REMOVE MY JAS KIRRILY LASHES?

For information on how to apply, remove or care for your lashes check out our “Application & Care” page here https://jklashes.com/pages/application-care

DO JAS KIRRILY LASHES COME WITH GLUE?

Jas Kirrily Lashes do not come with lash adhesive. You can use any temporary lash adhesive to apply your lashes.

 

SHIPPING & RETURNS

For information on our shipping policies, you can visit our “Shipping Polices”  page here https://jklashes.com/pages/shipping-policies-1  

 

INTERNATIONAL

DO YOU SHIP INTERNATIONALLY?

Yes, we ship to Australia, New Zealand, The United States and The United Kingdom

WHAT LANGUAGE SHOULD MY ORDER BE PLACED WITH?

All orders must be entered and processed in English.

WHICH CURRENCY ARE MY ORDERS PROCESSED IN?

Jas Kirrily orders are processed in AUD Dollars.

 

CUSTOMS AND DUTIES INFORMATION.

At this time, all customs and duties fees are the customer’s liability and will be charged to you upon receipt of your international shipment.

 

HOW MUCH IS SHIPPING TO MY COUNTRY?

The cost of shipping depends on the weight of your purchase and your final destination address. Once you enter your shipping address during checkout your shipping cost will appear in your cart before you finalize your purchase. For information on our shipping policies, you can visit our “Shipping Polices”  page here https://jklashes.com/pages/shipping-policies-1